Oxbow’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.

If your item has a manufacturing defect in its materials or workmanship, you can return it at any time.

Duration of Warranty:
2 Years: all electronics including circuit boards, switches, LED’s, and chargers.
1 Year: all batteries

To file a claim, fill out the contact form with an explanation of the defect and we will be in touch with you shortly.